"Arbitrator, Mediator, and Conciliator"

Job Description - Part 1

Basic Job Description:

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

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Duties / Tasks	Activities	Skills	Abilities	Knowledge / Experience

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Job Duties and Tasks for: "Arbitrator, Mediator, and Conciliator"

1) Review and evaluate information from documents such as claim applications, birth or death certificates, and physician or employer records.

2) Set up appointments for parties to meet for mediation.

3) Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.

4) Authorize payment of valid claims.

5) Determine existence and amount of liability, according to evidence, laws, and administrative and judicial precedents.

6) Issue subpoenas and administer oaths to prepare for formal hearings.

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7) Notify claimants of denied claims and appeal rights.

8) Prepare written opinions and decisions regarding cases.

9) Rule on exceptions, motions, and admissibility of evidence.

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10) Conduct studies of appeals procedures in order to ensure adherence to legal requirements and to facilitate disposition of cases.

11) Organize and deliver public presentations about mediation to organizations such as community agencies and schools.

12) Analyze evidence and apply relevant laws, regulations, policies, and precedents in order to reach conclusions.

13) Arrange and conduct hearings to obtain information and evidence relative to disposition of claims.

14) Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters such as fees, and determine details such as witness numbers and time requirements.

15) Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.

16) Interview claimants, agents, or witnesses to obtain information about disputed issues.

17) Participate in court proceedings.

18) Prepare settlement agreements for disputants to sign.

19) Recommend acceptance or rejection of compromise settlement offers.

20) Research laws, regulations, policies, and precedent decisions to prepare for hearings.