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1) Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
2) Mechanical -- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
3) English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
4) Engineering and Technology -- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
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| Duties / Tasks | Activities | Skills | Abilities | Knowledge / Experience |
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Holland / RIASEC Career Code: R-C-E SOC: 49-3091.00