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"Central Office Operator"

Job Description - Part 1

Basic Job Description:

Operate telephone switchboard to establish or assist customers in establishing local or long-distance telephone connections.

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Duties / Tasks	Activities	Skills	Abilities	Knowledge / Experience

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Job Duties and Tasks for: "Central Office Operator"

1) Requests coin deposits for calls.

2) Calculates and quotes charges on long-distance connections.

3) Gives information regarding subscribers' telephone numbers.

4) Observes signal light on switchboard, plugs cords into trunk-jack, and dials or presses button to make connections.

5) Consults charts to determine charges for pay-telephone calls.

6) Inserts tickets in calculagraph (time-stamping device) to record time of toll calls.

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7) Repairs or replaces defective components, such as switches, relays, amplifiers, and circuit boards, using hand tools and soldering iron.

8) Removes and remakes connections on wire distributing frame to change circuit layout, following diagrams.

9) Routes cables and trunklines from entry points to specified equipment, following diagrams.

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