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"Computer Support Specialist"
Job Description - Part 2 - Typical Daily Activities

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge

Job Activities for: "Computer Support Specialist"

1) Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.


2) Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.


3) Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job.


4) Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.


5) Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.


6) Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.


7) Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.


8) Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.


9) Interpreting the Meaning of Information for Others -- Translating or explaining what information means and how it can be used.


10) Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.


11) Developing and Building Teams -- Encouraging and building mutual trust, respect, and cooperation among team members.


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12) Inspecting Equipment, Structures, or Material -- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.


13) Resolving Conflicts and Negotiating with Others -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.


Job Description for "Computer Support Specialist" continued here...

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge


"Computer Support Specialist"   Holland / RIASEC Career Code:  I-C-R        SOC:  15-1041.00


 

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