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"Insurance Adjuster, Examiner, or Investigator"

Job Description - Part 1

Basic Job Description:

Investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.

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Duties / Tasks	Activities	Skills	Abilities	Knowledge / Experience

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Job Duties and Tasks for: "Insurance Adjuster, Examiner, or Investigator"

1) Interview or correspond with claimant and witnesses, consult police and hospital records, and inspect property damage to determine extent of liability.

2) Investigate and assess damage to property.

3) Examine claims form and other records to determine insurance coverage.

4) Analyze information gathered by investigation and report findings and recommendations.

5) Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.

6) Prepare report of findings of investigation.

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7) Collect evidence to support contested claims in court.

8) Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.

9) Refer questionable claims to investigator or claims adjuster for investigation or settlement.

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10) Examine titles to property to determine validity and act as company agent in transactions with property owners.

11) Obtain credit information from banks and other credit services.

12) Communicate with former associates to verify employment record and to obtain background information regarding persons or businesses applying for credit.