"Insurance Claims Clerk" - Part 1
Job Description, Duties and Jobs

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Duties / Tasks	Activities	Skills	Abilities	Knowledge

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Basic Job Description:

Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.

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Job Duties and Tasks for: "Insurance Claims Clerk"

Transmit claims for payment or further investigation.

Organize and work with detailed office or warehouse records, using computers to enter, access, search and retrieve data.

Pay small claims.

Apply insurance rating systems.

Calculate amount of claim.

Contact insured or other involved persons to obtain missing information.

Post or attach information to claim file.

Prepare and review insurance-claim forms and related documents for completeness.

Provide customer service, such as giving limited instructions on how to proceed with claims or providing referrals to auto repair facilities or local contractors.

Review insurance policy to determine coverage.