"Insurance Policy Processing Clerk"

Job Description - Part 2 - Typical Daily Activities

Part 1
Duties / Tasks Part 2
Activities Part 3
Skills Part 4
Abilities Part 5
Knowledge

Job Activities for: "Insurance Policy Processing Clerk"

1) Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.

2) Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.


3) Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.


4) Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job.


5) Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work.

6) Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.


7) Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.


8) Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.


9) Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

10) Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.


11) Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

12) Analyzing Data or Information -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.


13) Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.

14) Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.


15) Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.


16) Monitor Processes, Materials, or Surroundings -- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.


17) Resolving Conflicts and Negotiating with Others -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.


18) Selling or Influencing Others -- Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Job Description for "Insurance Policy Processing Clerk" continued here...

Part 1
Duties / Tasks Part 2
Activities Part 3
Skills Part 4
Abilities Part 5
Knowledge

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