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"Interviewer"

Job Description - Part 1

Basic Job Description:

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

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Duties / Tasks	Activities	Skills	Abilities	Knowledge / Experience

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Job Duties and Tasks for: "Interviewer"

1) Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, and state of residency.

2) Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning and/or explanation.

3) Compile, record and code results and data from interview or survey, using computer or specified form.

4) Review data obtained from interview for completeness and accuracy.

5) Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.

6) Assist individuals in filling out applications or questionnaires.

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7) Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.

8) Identify and report problems in obtaining valid data.

9) Explain survey objectives and procedures to interviewees, and interpret survey questions to help interviewees' comprehension.

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10) Perform patient services, such as answering the telephone and assisting patients with financial and medical questions.

11) Prepare reports to provide answers in response to specific problems.

12) Locate and list addresses and households.

13) Perform other office duties as needed, such as telemarketing and customer service inquiries, billing patients and receiving payments.

14) Meet with supervisor daily to submit completed assignments and discuss progress.

15) Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.