Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge
1) Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
2) Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
3) Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
4) Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
5) Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
6) Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work.
7) Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
8) Assisting and Caring for Others -- Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
9) Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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10) Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
11) Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
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12) Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job.
13) Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.
Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge
"Receptionist and Information Clerk" Holland / RIASEC Career Code: C-E-S SOC: 43-4171.00
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