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"Retail Salesperson"

Job Description Including Education, Experience, Knowledge - Part 5

Part 1	Part 2	Part 3	Part 4	Part 5
Duties / Tasks	Activities	Skills	Abilities	Knowledge / Experience

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Knowledge, Experience, Education Required for: "Retail Salesperson"

1) Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

2) Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

3) Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

4) Education and Training -- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

5) Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

6) English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.