Click here to Discover Your Best Career Choices in 15 Minutes

"Switchboard Operator, Including Answering Service"

Job Description - Part 1

Basic Job Description:

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Part 1	Part 2	Part 3	Part 4	Part 5
Duties / Tasks	Activities	Skills	Abilities	Knowledge / Experience

Click here to find the perfect career

Job Duties and Tasks for: "Switchboard Operator, Including Answering Service"

1) Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.

2) Answer incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary.

3) Route emergency calls appropriately.

4) Page individuals to inform them of telephone calls, using paging and interoffice communication equipment.

5) Relay and route written and verbal messages.

6) Place telephone calls or arrange conference calls as instructed.

Thanks for visiting CareerPlanner.com
How can we help you with your career?

1) Use Career Testing to find the perfect career

2) Use Career Counseling to discover your career direction

3) Use Personality Type Testing to learn what really motivates you

4) Is your resume getting you enough interviews?
See How To Write The Perfect Resume.

7) Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.

8) Monitor alarm systems in order to ensure that secure conditions are maintained.

9) Contact security staff members when necessary, using radio-telephones.

Is being a "Switchboard Operator, Including Answering Service" your very best career choice?

Our Career Interest Test will show you which careers match your interests.

Our Free Personality Test will show you which careers match your personality and why.

10) Keep records of calls placed and charges incurred.

11) Record messages, suggesting rewording for clarity and conciseness.

12) Stamp messages with time and date, and file them appropriately.

13) Answer simple questions about clients' businesses, using reference files.

14) Complete forms for sales orders.