"Transportation Attendant"

Job Description - Part 1

Basic Job Description:

Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties, such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

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Duties / Tasks	Activities	Skills	Abilities	Knowledge / Experience

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Job Duties and Tasks for: "Transportation Attendant"

1) Greet passengers boarding transportation equipment, and announce routes and stops.

2) Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.

3) Provide boarding assistance to elderly, sick, or injured people.

4) Provide customers with information on routes, gates, prices, timetables, and/or terminals and concourses.

5) Respond to passengers' questions, requests, or complaints.

6) Signal transportation operators to stop or to proceed.

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7) Adjust window shades and seat cushions at the request of passengers.

8) Clean rooms and bathroom facilities, change linens, and replenish supplies in washrooms.

9) Distribute sports and game equipment, magazines, newspapers, pillows, blankets, and other items to passengers and guests.

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10) Inspect kitchens and dining areas to ensure adherence to sanitation requirements.

11) Open and close doors for passengers.

12) Perform equipment safety checks prior to departure.

13) Collect fares from passengers and provide change in return.

14) Count and verify tickets and seat reservations, and record numbers of passengers boarding and disembarking.

15) Determine and/or facilitate seating arrangements.

16) Explain and demonstrate safety procedures and safety equipment use.

17) Serve food and beverages.

18) Transport baggage or coordinate transportation between assigned rooms, terminals, and/or platforms.