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"Travel Guide"

Job Description Including Education, Experience, Knowledge - Part 5

Part 1	Part 2	Part 3	Part 4	Part 5
Duties / Tasks	Activities	Skills	Abilities	Knowledge / Experience

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Knowledge, Experience, Education Required for: "Travel Guide"

1) Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

2) Transportation -- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

3) Geography -- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

4) English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

5) Communications and Media -- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.