Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge
1) Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
2) Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
3) Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
4) Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
5) Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job.
6) Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
7) Analyzing Data or Information -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
8) Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
9) Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work.
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10) Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
11) Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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12) Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
13) Interpreting the Meaning of Information for Others -- Translating or explaining what information means and how it can be used.
14) Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.
15) Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
16) Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
17) Training and Teaching Others -- Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
18) Judging the Qualities of Things, Services, or People -- Assessing the value, importance, or quality of things or people.
19) Resolving Conflicts and Negotiating with Others -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge
"Tax Examiner, Collector, Revenue Agent" Holland / RIASEC Career Code: C-E-R SOC: 13-2081.00
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