Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge
1) Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
2) Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
3) Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
4) Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
5) Speaking -- Talking to others to convey information effectively.
6) Writing -- Communicating effectively in writing as appropriate for the needs of the audience.
7) Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making.
8) Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
9) Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.
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Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge
"Arbitrator, Mediator, and Conciliator" Holland / RIASEC Career Code: E-S-I SOC: 23-1022.00
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