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"Computer Support Specialist"
Job Description - Part 3 - Skills Required

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge

Skills Needed for: "Computer Support Specialist"

1) Troubleshooting -- Determining causes of operating errors and deciding what to do about it.


2) Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.


3) Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


4) Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


5) Writing -- Communicating effectively in writing as appropriate for the needs of the audience.


6) Speaking -- Talking to others to convey information effectively.


7) Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.


8) Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making.


9) Instructing -- Teaching others how to do something.


10) Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.


11) Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.


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12) Repairing -- Repairing machines or systems using the needed tools.


13) Equipment Maintenance -- Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.


14) Time Management -- Managing one's own time and the time of others.


15) Coordination -- Adjusting actions in relation to others' actions.


16) Equipment Selection -- Determining the kind of tools and equipment needed to do a job.


17) Persuasion -- Persuading others to change their minds or behavior.


18) Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.


19) Service Orientation -- Actively looking for ways to help people.


20) Installation -- Installing equipment, machines, wiring, or programs to meet specifications.


Job Description for "Computer Support Specialist" continued here...

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge


"Computer Support Specialist"   Holland / RIASEC Career Code:  I-C-R        SOC:  15-1041.00


 

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