"Computer User Support Specialist"

Job Description - Part 2 - Typical Daily Activities

Part 1
Duties / Tasks Part 2
Activities Part 3
Skills Part 4
Abilities Part 5
Knowledge

Job Activities for: "Computer User Support Specialist"

1) Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

2) Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.


3) Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.


4) Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job.


5) Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

6) Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.


7) Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.


8) Analyzing Data or Information -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.


9) Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.

10) Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work.


11) Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

12) Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.


13) Thinking Creatively -- Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

14) Repairing and Maintaining Electronic Equipment -- Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.


15) Interpreting the Meaning of Information for Others -- Translating or explaining what information means and how it can be used.


16) Provide Consultation and Advice to Others -- Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.


17) Training and Teaching Others -- Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.


18) Monitor Processes, Materials, or Surroundings -- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.


19) Inspecting Equipment, Structures, or Material -- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.


20) Developing Objectives and Strategies -- Establishing long-range objectives and specifying the strategies and actions to achieve them.

Job Description for "Computer User Support Specialist" continued here...

Part 1
Duties / Tasks Part 2
Activities Part 3
Skills Part 4
Abilities Part 5
Knowledge

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