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"Concierge"
Job Description - Part 5 - Education, Experience, Knowledge

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge

Knowledge, Experience, Education Required for: "Concierge"

1) Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


2) English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


3) Telecommunications -- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.


4) Public Safety and Security -- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.


5) Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.


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Job Description for "Concierge" continued here...

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge


"Concierge"   Holland / RIASEC Career Code:  NA        SOC:  39-6012.00


 

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