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"Hotel, Motel, and Resort Desk Clerk"
Job Description - Part 5 - Education, Experience, Knowledge

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge

Knowledge, Experience, Education Required for: "Hotel, Motel, and Resort Desk Clerk"

1) Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


2) Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.


3) Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.


4) English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


5) Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.


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Job Description for "Hotel, Motel, and Resort Desk Clerk" continued here...

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge


"Hotel, Motel, and Resort Desk Clerk"   Holland / RIASEC Career Code:  C-E-S        SOC:  43-4081.00


 

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