Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge
1) Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
2) Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
3) Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
4) Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.
5) Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
6) Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
7) Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
8) Analyzing Data or Information -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
9) Interpreting the Meaning of Information for Others -- Translating or explaining what information means and how it can be used.
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10) Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
11) Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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12) Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
13) Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge
"Insurance Claims Clerk" Holland / RIASEC Career Code: C-E-S SOC: 43-9041.01
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See the Future Outlook and Educational Requirements for "Insurance Claims Clerk"