1) Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
2) Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
3) Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.
4) Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
5) Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
6) Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
7) Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
8) Resolving Conflicts and Negotiating with Others -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
9) Selling or Influencing Others -- Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
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10) Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work.
11) Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
12) Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
13) Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
14) Coordinating the Work and Activities of Others -- Getting members of a group to work together to accomplish tasks.
15) Monitoring and Controlling Resources -- Monitoring and controlling resources and overseeing the spending of money.
16) Judging the Qualities of Things, Services, or People -- Assessing the value, importance, or quality of things or people.
17) Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job.
18) Developing Objectives and Strategies -- Establishing long-range objectives and specifying the strategies and actions to achieve them.
19) Scheduling Work and Activities -- Scheduling events, programs, and activities, as well as the work of others.
20) Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
21) Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
22) Monitor Processes, Materials, or Surroundings -- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
23) Guiding, Directing, and Motivating Subordinates -- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
24) Analyzing Data or Information -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
25) Thinking Creatively -- Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
"Lodging Manager" Holland / RIASEC Career Code: E-C-S SOC: 11-9081.00