Sign-In | Cart The Career Test Store

"Customer Service Representative"
Job Description - Part 1 - Duties and Tasks

Basic Job Description:

Interview applicants for water, gas, electric, or telephone service. Talk with customer by phone or in person and receive orders for installation, turn-on, discontinuance, or change in services.

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge

Job Duties and Tasks for: "Customer Service Representative"

1) Resolves billing or service complaints and refers grievances to designated departments for investigation.

 

 


Is being a "Customer Service Representative" your very best career choice?

Our Career Interest Test will show you which careers match your interests.

Our Free Personality Test will show you which careers match your personality and why.


Job Description for "Customer Service Representative" continued here...

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge



 

Click here for "Customer Service Representative" Jobs

See the Future Outlook and Educational Requirements for "Customer Service Representative"

 




Holland / RIASEC Career Code:  C-E-S        SOC:  43-4051.02