"Directory Assistance Operator"

Job Description - Part 4 - Abilities Needed

Part 1
Duties / Tasks Part 2
Activities Part 3
Skills Part 4
Abilities Part 5
Knowledge

Abilities Needed for: "Directory Assistance Operator"

1) Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.

2) Speech Clarity -- The ability to speak clearly so others can understand you.


3) Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.


4) Speech Recognition -- The ability to identify and understand the speech of another person.


5) Near Vision -- The ability to see details at close range (within a few feet of the observer).

6) Auditory Attention -- The ability to focus on a single source of sound in the presence of other distracting sounds.


7) Perceptual Speed -- The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.


8) Written Comprehension -- The ability to read and understand information and ideas presented in writing.


9) Reaction Time -- The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

10) Wrist-Finger Speed -- The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.


11) Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

12) Finger Dexterity -- The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.


13) Selective Attention -- The ability to concentrate on a task over a period of time without being distracted.

14) Response Orientation -- The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.


15) Hearing Sensitivity -- The ability to detect or tell the differences between sounds that vary in pitch and loudness.

Job Description for "Directory Assistance Operator" continued here...

Part 1
Duties / Tasks Part 2
Activities Part 3
Skills Part 4
Abilities Part 5
Knowledge

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