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"Directory Assistance Operator"
Job Description - Part 1 - Duties and Tasks

Basic Job Description:

Provide telephone information from central office switchboard. Refer to alphabetical or geographical reels or directories to answer questions or suggest answer sources.

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge

 

Job Duties and Tasks for: "Directory Assistance Operator"

1) Refers to alphabetical or geographical reels or directories to answer questions and provide telephone information.

2) Plugs in headphones when signal light flashes on cord switchboard, or pushes switch keys on cordless switchboard to make connections.

 

3) Keeps reels and directories up-to-date.

4) Maintains record of calls received.

5) Suggests alternate locations and spellings under which number could be listed.

 

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Job Description for "Directory Assistance Operator" continued here...

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge


"Directory Assistance Operator"   Holland / RIASEC Career Code:  C-R-S        SOC:  43-2021.01


 

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