"First-Line Supervisors-Managers of Retail Sales Worker"

Job Description - Part 3 - Skills Required

Part 1
Duties / Tasks Part 2
Activities Part 3
Skills Part 4
Abilities Part 5
Knowledge

Skills Needed for: "First-Line Supervisors-Managers of Retail Sales Worker"

1) Management of Personnel Resources -- Motivating, developing, and directing people as they work, identifying the best people for the job.

2) Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


3) Service Orientation -- Actively looking for ways to help people.


4) Time Management -- Managing one's own time and the time of others.


5) Instructing -- Teaching others how to do something.

6) Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.


7) Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.


8) Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.


9) Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

10) Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making.


11) Speaking -- Talking to others to convey information effectively.

12) Mathematics -- Using mathematics to solve problems.


13) Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.

14) Persuasion -- Persuading others to change their minds or behavior.


15) Troubleshooting -- Determining causes of operating errors and deciding what to do about it.


16) Equipment Maintenance -- Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.


17) Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.


18) Writing -- Communicating effectively in writing as appropriate for the needs of the audience.


19) Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.


20) Negotiation -- Bringing others together and trying to reconcile differences.


21) Coordination -- Adjusting actions in relation to others' actions.

Job Description for "First-Line Supervisors-Managers of Retail Sales Worker" continued here...

Part 1
Duties / Tasks Part 2
Activities Part 3
Skills Part 4
Abilities Part 5
Knowledge

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