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"Host and Hostess, Restaurant, Lounge, and Coffee Shop"
Job Description - Part 1 - Duties and Tasks

Basic Job Description:

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge

Job Duties and Tasks for: "Host and Hostess, Restaurant, Lounge, and Coffee Shop"

1) Provide guests with menus.

2) Greet guests and seat them at tables or in waiting areas.

3) Assign patrons to tables suitable for their needs.

4) Inspect dining and serving areas to ensure cleanliness and proper setup.

5) Speak with patrons to ensure satisfaction with food and service, and to respond to complaints.

6) Receive and record patrons' dining reservations.

7) Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

8) Inform patrons of establishment specialties and features.

9) Direct patrons to coatrooms and waiting areas such as lounges.

 

 

11) Prepare cash receipts after establishments close, and make bank deposits.

12) Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.


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13) Prepare staff work schedules.

14) Order or requisition supplies and equipment for tables and serving stations.

15) Hire, train, and supervise food and beverage service staff.

16) Plan parties or other special events and services.

17) Confer with other staff to help plan establishments' menus.

18) Perform marketing and advertising services.

Job Description for "Host and Hostess, Restaurant, Lounge, and Coffee Shop" continued here...

Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge



 

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Holland / RIASEC Career Code:  E-S-R        SOC:  35-9031.00