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"Switchboard Operator, Including Answering Service"
Job Description - Part 5 - Education, Experience, Knowledge

Part 1
Duties / Tasks Part 2
Activities Part 3
Skills Part 4
Abilities Part 5
Knowledge

Knowledge, Experience, Education Required for: "Switchboard Operator, Including Answering Service"

1) Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


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Job Description for "Switchboard Operator, Including Answering Service" continued here...

Part 1
Duties / Tasks Part 2
Activities Part 3
Skills Part 4
Abilities Part 5
Knowledge


"Switchboard Operator, Including Answering Service"   Holland / RIASEC Career Code:  C-R-S        SOC:  43-2011.00

 

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