Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge
1) Scheduling Work and Activities -- Scheduling events, programs, and activities, as well as the work of others.
2) Monitoring and Controlling Resources -- Monitoring and controlling resources and overseeing the spending of money.
3) Staffing Organizational Units -- Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
4) Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
5) Analyzing Data or Information -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
6) Coordinating the Work and Activities of Others -- Getting members of a group to work together to accomplish tasks.
7) Selling or Influencing Others -- Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
8) Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.
9) Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
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10) Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
11) Guiding, Directing, and Motivating Subordinates -- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
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12) Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
13) Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
14) Resolving Conflicts and Negotiating with Others -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
15) Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
16) Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
17) Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work.
Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge
"First-Line Supervisor-Manager of Non-Retail Sales Worker" Holland / RIASEC Career Code: E-C-S SOC: 41-1012.00
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