Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge
1) Analyze details of sales territories to assess their growth potential, and to set quotas.
2) Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services such as pumping gasoline for customers.
3) Hire, train, and evaluate personnel.
4) Inventory stock, and reorder when inventories drop to specified levels.
5) Keep records pertaining to purchases, sales, and requisitions.
6) Visit retailers and sales representatives to promote products and gather information.
7) Listen to and resolve customer complaints regarding services, products, or personnel.
8) Monitor sales staff performance to ensure that goals are met.
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9) Plan and prepare work schedules, and assign employees to specific duties.
10) Prepare sales and inventory reports for management and budget departments.
11) Provide staff with assistance in performing difficult or complicated duties.
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12) Attend company meetings to exchange product information and coordinate work activities with other departments.
13) Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
14) Coordinate sales promotion activities, and prepare merchandise displays and advertising copy.
15) Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
16) Examine products purchased for resale or received for storage to determine product condition.
17) Formulate pricing policies on merchandise according to profitability requirements.
18) Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.
Part 1
Duties / Tasks
Part 2
Activities
Part 3
Skills
Part 4
Abilities
Part 5
Knowledge
"First-Line Supervisor-Manager of Non-Retail Sales Worker" Holland / RIASEC Career Code: E-C-S SOC: 41-1012.00
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